Shipping & Returns

SHIPPING POLICY

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:
     SA POST OFFICE
     POSTNET
     FASTWAY
     ARAMEX

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

We charge a flat shipping rate of R75.00 for delivery by courier to your door, for any number of items, to any location throughout South Africa. Any order over R2000.00 in value are shipped free of charge!!

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

RETURNS, REFUNDS & EXCHANGE POLICY

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.
1. Please email sales@extremepcs.co.za to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
      Extreme Devices
      Returns Department Tracking #
      P O Box 29, Gillitts, 3603
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These include music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

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